Research:

Thirty years of experience have led to this innovative method, for which we won the DoDo Award (Digital Development of Dutch Entrepreneurs). We received this price on 1 December 2008, in the HIT (Hanze Institute of Technology). Apart from the DoDo Award, my Practice for Holistic Coaching and Therapy has also received two innovation vouchers from SenterNovem, worth 10.000 euro in total. These vouchers were meant for the innovation of my practice through scientific investigation.

Results customer satisfaction survey

For practical reasons the customer satisfaction survey was focussed on the Journeytherapy (developed by Brandon Bays). The respondents answered the questions discrete and anonymous.Therefore they did not have to write their names and addresses on the envelopes of the questionnaire they had to return. We did this to enhance the objectivity.

The customer satisfaction survey had four main purposes:

1. enhancing the quality of my treatment and supervision
2. insight in changes and improvements wished for by cliënts
3. attaining more insight in my functioning as a coach, therapist and supervisor
4. enhancing the general satisfaction of my cliënts

The customer satisfaction survey embodied a total of 7 questions. The respondents had to choose one out of the following five anwers: very dissatisfied, dissatisfied, satisfied, very satisfied or 'I don't know'. The investigation was finished in april 2009 and gave the following results: 

• 94% of the respondents were satisfied with the results of the treatment. 62% is satisfied and 38% is very satisfied.
• 3% of the respondents is dissatisfied with the results of the therapy.
• 3% of the respondents doesn't know.

Once again, this shows how very grateful and privileged I feel to be able to do such beautiful work!